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Essential

Changes at "HELP! (Housing Escalate Liaison Program)"

Avatar: Community Member Community Member

Scope

  • +Manhattan

Title

  • +{"en"=>"HELP! (Housing Escalate Liaison Program)"}

Body

  • +["<xml><dl class=\"decidim_awesome-custom_fields\" data-generator=\"decidim_awesome\" data-version=\"0.10.2\"><dt name=\"text-1727190723263-0\">Do you have specific Neighborhood(s) in mind?</dt><dd id=\"text-1727190723263-0\" name=\"text\">\n\n<div>East Harlem\n\n</div></dd><dt name=\"checkbox-group-1727190854919-0\">Which group(s) does your idea focus on? Select as many as apply.</dt><dd id=\"checkbox-group-1727190854919-0\" name=\"checkbox-group\">\n\n<div alt=\"Public Housing Residents\">Public Housing Residents\n\n</div></dd><dt name=\"textarea-1727191117616-0\">Describe the challenge you want to address:</dt><dd id=\"textarea-1727191117616-0\" name=\"textarea\">\n\n<div>公共住房维修问题,严重破损(如浴室墙壁腐烂长霉等),多次要求维修不果(工作人员来看了也没有下文)。承诺24小时内回复,但是不回复的情况下不知道怎么办,最后是找到了社区房屋维修办公室,准备上庭。这个过程 1. 应该要让居民充分了解流程,2. 没有及时回复的时候该做什么,特别是24小时紧急案件的情况,3. 程序没有落实(修工单没有落实),即便纽约市房管局也联系NYCHA维修部门,也没有回复。4. 来了也解决不了问题(只说是非一般维修,需要大修)。\n\n</div></dd><dt name=\"textarea-1727191235485-0\">What is the solution to the challenge?</dt><dd id=\"textarea-1727191235485-0\" name=\"textarea\">\n\n<div>分派非常了解这些事项的case manager帮助社区居民,一对一跟进。\n\n</div></dd><dt name=\"number-1727191411855-0\">Please provide your Zip Code</dt><dd id=\"number-1727191411855-0\" name=\"number\">\n\n<div>10029\n\n</div></dd></dl></xml>"]

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