City Staff Ideas Challenge
#nycspeaks2022 Share your ideas for bold actions the Mayor should take
A CityWide Hub for Small Property Owners and the Elderly
With a Small Property Owner/Elderly Hub, customers can be provided with a "roadmap" to guide then through difficult agency processes. Some agency processes are exclusively online. We are assuming that all customers have the technical expertise to navigate agency websites and systems. If our assumption is wrong, we are not providing the best possible service to our customers and leaving the elderly vulnerable to third parties who may charge a fee for a service that should be free.
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I appreciate the efforts you people put in to share blogs on such kind of topics, it was indeed helpful. Keep Posting!
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