City Staff Ideas Challenge
#nycspeaks2022 Share your ideas for bold actions the Mayor should take
One-Stop Customer Service Network
Create a network of customer service transactions for overlapping processes in City Agencies; i.e permits, inspections, approvals and sign-offs. The "Network" generates an appointment for customers to meet with all the necessary agencies at one location to complete the overlapping transactions. if a customer needs Department of Buildings, FDNY, DEP, DDC transactions, the customer has an appointment with representatives from these agencies in one location on one specific day.
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