City Staff Ideas Challenge
#nycspeaks2022 Share your ideas for bold actions the Mayor should take
NYC 211 call center
There are approximately 8,000 social programs in NYC. Problem is that nobody knows about them or can access them. United Way runs a call-center with the phone number 211 but they do not have access to the 8,000 programs in NYC. My proposal is to create a private/public partnership with the United Way and put people in touch with all of the programs in NYC. Also, a user friendly smartphone app that easily reduces the 8,000 programs down to the handful that are in a specific community.
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