Have anyone who is managing staff attend the Dale Carnegie Course
I took the Dale Carnegie Course several years ago and it really opened my eyes to how to improve as a manager. The course teaches effective, respectful communications and helps with how to be an effective leader and how to create cooperation.
This should be a requirement for any NYC employee who manages staff. It will improve the mental health of all workers and reduce the toxicity in some work environments. Too many leaders are promoted and not taught how to manage others.
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